CUSTOMIZE
If an item is not available on our website, or not available with the particular specifications desired, it must be submitted as a Custom Order request to see if it can be accommodated by us.
Depending on the size of your order, we may not be able to produce your product cost-effectively.
Estimates usually take approximately 24-48 hours to be processed.
It is absolutely necessary to detail all the job specifications in the estimate requested.
The easiest way to accomplish this is to look at a similar product on our website, and make sure you include all the information categories (i.e. size, bead size, type of stone, pendant, metal finish, engravings, turnaround, and quantity).
Incomplete/incorrect requests are the number one cause for delay for custom estimate requests.
Once an estimate has be accepted and quoted, it may be converted into an actual order.
For further assistants email [email protected]
